The team which owns, operate and conserves the heritage sailing trawler Pilgrim of Brixham BM45 are looking for a part-time Office Administrator.

About Pilgrim

Pilgrim was built and launched in Brixham in 1895 and fished out of the port until 1912.  She then spent much of her working life in the Nordic Region before being returned to Brixham in 1999.  After a great deal of effort by many people a Heritage Lottery Fund grant was awarded which enabled a full restoration to be undertaken and in 2013 Pilgrim began a new life providing heritage adventure sailing cruises based in Brixham.  She sails from Easter to October each year providing sailing experiences to people of all ages in Torbay, along the coasts of Devon and Cornwall and to the Isles of Scilly, Channel Islands and France.  Our charity, the Pilgrim Heritage Sailing Foundation is run by our Trustees with a large group of member volunteers plus a professional skipper and a seasonal mate.

Role Description

This vacancy is for a permanent part-time employee to take on a range of key administrative tasks and based on our Brixham office.

Key Duties and Responsibilities:

1. Customer enquiries, making and managing bookings and payments

2. Administration of membership, renewals and Pilgrim merchandise

3. Procurement of supplies and spares and provisioning the vessel for sailing

Knowledge and Skills Required:

1. Familiarity, confidence and self sufficiency with IT and communication systems

2. Customer facing interpersonal communication skills that are well developed

3. Administrative systems awareness and tenacity including record and bookkeeping

The Role:

Pilgrim activities are 24 x 7 all year round.  The pattern changes between the sailing season and our maintenance and refit period in the winter.  Customer enquiries and bookings are handled year round, although the load changes from season to season.  We need a bright, capable and self-sufficient person to look after our office administration, transactions and communications.  The working pattern has core office attendance hours of 9.30am-12.30pm on Mondays, Wednesdays and Fridays.  The additional six hours can be undertaken to suit the circumstances of the applicant either from home or from the office provided there is daily attention to enquiries and administrative processes.  Remuneration is at an annual rate of £21,450 pro rata equating to an hourly rate of £11.  Paid annual leave is 25 days plus public holidays.  There is a 12 month probationary period prior to confirmation of permanent employment.

 

Closing date Job type Part-time Qualifications

Applicants need to have recent relevant experience of office administrative work and taking personal responsibility for task processing and completion.  Familiarity with Microsoft Office is preferred and ideally experience of online accounting systems e.g. Xero or Quickbooks.  Most of our tasks involve handling customer enquiries, making bookings, taking orders and processing those transactions to completion including processing payments and invoices.  Familiarity with that kind of administrative environment will be a key determining factor in our selection process.
 

Remuneration Salary Job location South West Respond

All applications must be made online using the link and form provided.  CVs can be attached to the form.  CVs received without an application will not be considered.  Initial interviews will be conducted online and final interviews face-to-face.  The post is available from 1st July 2022.  Applications need to be submitted by 6th June 2022.

The application form is available here: 

https://www.cognitoforms.com/PilgrimHeritageSailingFoundation/pilgrimfoundationapplicationforofficeadministrator

Any enquiries must be made by email to mailbox@pilgrimofbrixham.org.uk with Office Administrator in the subject line.  An informal chat can be organised by this approach.

Contact email mailbox@pilgrimofbrixham.org.uk